TO MAKE YOUR CONFERENCE& BANQUET BOOKING EASIER, PLEASE FOLLOW THESE STEPS:

Please read carefully before signing. Once signed, these would be binding upon you.

1. All bookings will be confirmed only on payment of a 75% advance of the estimated billing. Balance to be paid immediately after the function.
2. Cancellation and Amendment Policy: If the booking is cancelled with less than 30 days notice but more than 15 days then 25% of the total estimated billing would be levied as cancellation charges. If less than 15 days but more than 7 days notice is given then 50% of the total estimated billing would be levied as cancellation charges. For cancellations with less than 7 days notice, 100% estimated billing is charged as cancellation charges. Postponement will be treated as cancellation.
3. Cancellation and Amendment Policy for block bookings: If the bookings are cancelled or amended with less than 90 days notice but more than 60 days then 25% of the total estimated billing would be levied as cancellation charges. If less than 60 days but more than 45 days notice is given then 50% of the total estimated billing would be levied as cancellation charges.For cancellation with less than 45 days notice, 100% estimated billing is charged as cancellation charges. Postponement will be treated as cancellation.
4. We undertake to serve only upto a 10% increase in the number of people over the guaranteed number. Please note that a 20% increase in the per head rate will be charged for the number of guests that exceed 10% of Minimum Guarantee mentioned on the Function Prospectus.
5. Any change in the number of minimum guaranteed persons would only be incorporated with a notice of more than 72 hours. Reduction in the minimum guaranteed persons is permissible only to an extent of 15%.
6. On any reduction in the original number booked for a conference/meeting Epicentre reserves the right to relocate the event to suit the final numbers confirmed.
7. All damages to the property of the Centre during the course of the Organizer's Function will be charged to the Organizer's account.
8. No food & beverage from outside is allowed at Epicentre.
9. Hoardings and banners at the main gates and inside the premises, flower arrangements and any other artifacts can be put only after approval from the Banquet Office. We have earmarked only certain locations where these can be put. Floral gates are not permissible.
10. In case of large conference any sort of structures/ branding, stalls, etc. a proposed layout will have to be given to the banquet office at least two weeks prior to the conference date, which may be put up only if approved. A separate agreement between the vendor and Epicentre will have to be signed before the commencement of work.
11. No banners of sponsors shall be affixed on the walls with nails, staples, tape, etc. Only freestanding banners will be permitted near the Hall/s area.
12. No wedding ceremony is permitted within the Centre. However, receptions and other pre and post wedding functions can be held.
13. No birthday party for children with games is permitted within the Centre. Only dinners to celebrate are allowed.
14. In case of conference, banquet lunch and hi-tea, the hall would definitely need to be vacated by 18.00 hours. Halls for evening functions would be made available to you only after 19.30 hours.
15. In case your function involves music, please note that the volume of music needs to be within acceptable limits and should not disturb other functions. Epicentre reserves the right to reduce/ stop the music in case it disturbs other guests. Only soft instrumental music is allowed in outdoor areas and has to be against written approval from the management.
16. Parents or guardian must supervise children at all times. Use of the conference & banquet facilities at Epicentre is at your own risk. The management cannot be held responsible in any way for any injury caused to you or your guests or loss of belongings.